Skip to content

Privacy Policy

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit our website, www.lightingdept.com.au (the “Website”).

We are committed to protecting your privacy and complying with all applicable Australian and European Union (EU) data protection laws, including the Australian Privacy Act 1988 (Cth) (the “Privacy Act”) and the General Data Protection Regulation (EU) 2016/679 (the “GDPR”).

What personal information do we collect?

We may collect the following personal information about you when you visit our Website:

  • Contact information, such as your name, email address, and phone number
  • Browsing history and search queries
  • IP address
  • Device information, such as your operating system and browser type

How do we use your personal information?

We use your personal information to:

  • Provide you with the services you have requested
  • Communicate with you about these services and other matters related to your use of the Website
  • Improve the Website and our services
  • Comply with our legal and regulatory obligations

How do we disclose your personal information?

We may disclose your personal information to:

  • Third-party service providers who help us to operate the Website and provide our services, such as payment processors and shipping companies
  • Law enforcement agencies and other government agencies, as required by law

How long do we retain your personal information?

We retain your personal information for as long as necessary to provide you with our services and to comply with our legal and regulatory obligations. Once your personal information is no longer needed, we will securely delete it.

How can you access and manage your personal information?

You have the following rights in relation to your personal information:

  • The right to access your personal information
  • The right to correct your personal information
  • The right to have your personal information erased
  • The right to restrict the processing of your personal information
  • The right to object to the processing of your personal information
  • The right to port your personal information to another organization

To exercise any of these rights, please contact us at [enquiries@lightingdept.com.au]

Security of your personal information

We take reasonable steps to protect your personal information from unauthorized access, use, disclosure, modification, or destruction. However, no method of electronic transmission or storage is 100% secure. Therefore, we cannot guarantee the absolute security of your personal information.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. If we make any significant changes, we will post a notice on the Website.

Contact us

If you have any questions about this Privacy Policy, please contact us at [enquiries@lightingdept.com.au]

Compliance with Australian law and GDPR

This Privacy Policy is designed to comply with all applicable Australian and EU data protection laws, including the Privacy Act and the GDPR.

The Privacy Act sets out the minimum standards for the collection, use, and disclosure of personal information in Australia. The GDPR is a regulation in EU law on data protection and privacy for all individuals within the European Union.

We have taken a number of steps to ensure that our compliance with Australian law and GDPR, including:

  • Appointing a Data Protection Officer
  • Implementing appropriate data security measures
  • Conducting data privacy impact assessments for new products and services
  • Providing training to our staff on data protection and privacy matters
  • Offering clear and concise privacy notices to our customers

We are committed to protecting your privacy and complying with all applicable data protection laws.